Frequently Asked Questions
Burst Health currently offers weight loss treatment plans via questionnaire in New Zealand with more medications for other conditions being added soon.
No, we want to give you the treatments you need with a minimum of fuss. That means no in person consults, no extra fees, and no wasted time. For treatments such as weight loss, you can elect to complete a brief online assessment.
Yes, we can provide you with a pharmacy receipt to claim the cost of your medication back on private health insurance.
You can cancel or pause your prescription at any time by going to Manage Subscription in your account located here. You can also update your payment information. If you don't have an account, please register here. Once you have paused or cancelled, you will no longer be charged automatically for your repeats.
Accounts are not mandatory when you first make a purchase. You will receive an invite email at the time of purchase but if you do not accept the invite an account will not be setup for you and you will need to register for an account at a later date using the same email address you used at the time of purchase. You can create an account at anytime here.
Our medical team reviews all questionnaires submitted which can take up to 2-4 business days to complete due to high demand and our doctor will need to speak with you before approval is given. The pharmacy then processes your order once received by us within 1 business day. Your order will not be fulfilled on our system until the driver scans your item and you receive an New Zealand Post tracking number.
Yes! We now ship weight loss medications to New Zealand residents, dispatched from our pharmacy hub in Auckland.
The Finest
Patient Care
We work with leading Doctors registered with The Medical Council of New Zealand, who will give you a precise diagnosis and help you get the medicine you need.